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Location and Manufacuring


We are located just outside of Minneapolis, Minnesota. Our address is:

Wolf Tooth
3100 West Park Dr
Burnsville, MN 55306

The vast majority of our products are made here in Minnesota in our machine shop. We strive to manufacture locally whenever possible. We have a few partners here in town that help us out when our machine shop is at capacity. We do have a small number of products and sub-components that are sourced nationally and internationally.

Ordering


Our products are sold directly through our website, bike shops, and through selected online stores. New products and sizes are being added regularly so check back often to look for updates. We do not take orders via email or phone.

Contact dealers@wolftoothcomponents.com for dealer orders or inquiries.

Subscribing to our email newsletter is your best option; you can sign up for at the bottom of this page. The Wolf Tooth Instagram and Facebook pages share product updates for all new products. Our Techno(tes) blog also shares new product updates.

We recently implemented new software that provides the option to pay any applicable fees or duties during checkout. If you do not choose to pay these fees at checkout you may be responsible to pay fees and duties assessed by your country before your package is delivered. Dealer orders go through a different system and charges may occur upon delivery.

We are not able to machine custom parts in small quantities. We are happy to evaluate OEM opportunities. Please contact Dealers@wolftoothcomponents.com for more information.

We also have a program to apply custom laser marked graphics on some of our products. Reach out to sales@wolftoothcomponents.com for more information.

Shipping


You can email shipping@wolftoothcomponents.com . We process orders very quickly but we will do our best to change your order if we catch it before it leaves the building.

Most orders are shipped via the United States Postal Service (USPS) First Class Mail. We also offer express shipping options for an additional charge. If your product is needed by a certain date, we highly encourage you to choose an express shipping option.

Delivery times will vary depending on your location and the shipping method you select at checkout. Most US orders will arrive 3-5 business days after your order is shipped – some arrive sooner, some later; this is dependent on the shipping carrier. Expedited options are available if you need it faster. International orders are usually shipped via DHL Express and typically arrive 3-5 business days after your order is shipped. In all cases, you will receive an email with tracking information when your order ships.

You will receive an email when your order ships. We ship Monday through Friday. Orders received before 3PM US Central Time usually ship the same day.

Yes, we offer USPS Priority and Priority Express shipping options. The cut off time for shipping is around 3 PM US Central Standard Time each day. The "overnight" shipping we offer is USPS Priority Express – just select the option at checkout. Note that the overnight service is not always guaranteed by the post office – it may take two days if you live in a rural area. We also offer USPS Priority 1-3 day service that usually saves 1-2 days off the shipping time. We also offer UPS Ground, 2nd Day Air and other services.

Yes, we have a will call option at checkout. You will receive a notification when your order is ready. Orders can be picked up between 8am-4pm, Monday-Friday.

Out of Stock Items


Limited edition colors are limited. These are made in small batches without plans for continued inventory. When they are gone, they are gone.

When you select an out-of-stock product, a message will appear that allows you to enter your email address to be notified as soon as the product is available.

Returns and Warranty


We accept returns on any products that have not been installed on a bike – e.g. if you mount a chainring, it cannot be returned. We will refund the full purchase price when we receive your returned package. In-store credit for items over 90 days. Please contact us at sales@wolftoothcomponents.com for return instructions.

We are not able to do exchanges. However, we are happy to accept returns of products that have not been used (see details above). You can place a new order for the color or size you want. This also allows us to get you the product you need sooner since we don't have to wait for your return before we ship the new product.

Wolf Tooth Components has a warranty on its products to be free from defects in materials or workmanship for a period of one (1) year from the original date of purchase.

The Wolf Tooth Resolve dropper seat post is warranted for defects in material or workmanship for a period of two years from the date of purchase. Details on the Resolve dropper seat post can be found in the user manual .

Wolf Tooth Components has a warranty on Premium Headsets to be free from defects in materials or workmanship for the lifetime of the original purchaser. Performance Headsets have a one year warranty with the same terms. Any Wolf Tooth Components product that is found to be defective in materials or workmanship will be repaired or replaced at the sole discretion of Wolf Tooth Components provided it is returned to the factory freight prepaid. This warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, normal and reasonable wear and tear, crash or impact, failure to perform routine maintenance as instructed, or use other than that for which the product was intended.

If a defect is found, our entire liability and your sole remedy shall be, at our option, free repair or replacement of the Wolf Tooth Components product. Wolf Tooth Components shall not be held liable for any indirect, special, or consequential damages. This written express warranty is in lieu of all other warranties, implied or expressed, and does not cover any representation or warranty made by dealers beyond the provisions of this warranty. For Warranty Issues, please contact us using our Warranty Request Form.

Local bike shops are vital to our business so we make it as easy as possible to buy directly from us and provide technical support. There is no minimum order size and we do our best to ship same day. We can usually get your account setup in just a few minutes. Just send an email to dealers@wolftoothcomponents.com to set up an account.

Dealer Application


Local bike shops are vital to our business so we make it as easy as possible to buy directly from us and provide technical support. There is no minimum order size and we do our best to ship same day. We can usually get your account setup in just a few minutes. Just send an email to dealers@wolftoothcomponents.com to set up an account.

Pro Program / Industry Program


Ambassador Application


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