Returns
We accept returns within 60 days of the delivery date for any products that have not been installed on a bike – e.g., if you mount a chainring, it cannot be returned. Refunds are issued based on the following timeline:
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0-30 days: Full refund of the product.
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31-60 days: Store credit only.
We will provide a return shipping label when we approve your return. The cost of the return shipping label will be deducted from your refund or store credit. If the return is due to a shipping error, damaged product, or warranty issue, we will cover all shipping costs.
Submitting a return request
US Customers:
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Click the profile icon in the store's menu, or go to your Account here.
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In the "Email" field, enter your email address, and then click "Continue".
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In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
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Go back to the online store, and then enter the six-digit verification code.
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Click "Request return" for the order that you want to submit the return for.
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If your order has more than one item, then select the items that you want to return.
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Select a return reason and add a note for the store.
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Click "Request return".
If your return request is approved, you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive your refund or store credit. Email sales@wolftoothcomponents.com with any questions.
International Customers:
Please email sales@
Exchanges
We are not able to do exchanges. However, we are happy to accept returns of products that have not been used (see details above). You can place a new order for the color or size you want. This also allows us to get you the product you need sooner since we don't have to wait for your return before we ship the new product.